Privacy Policy

Effective Date: January 2, 2026

Introduction

Welcome to Illuxia Design. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

We may collect the following types of information:

Personal Information: When you contact us or request our services, we may collect your name, email address, phone number, mailing address, and project details.

Usage Information: We automatically collect information about how you interact with our website, including your IP address, browser type, pages visited, and the time and date of your visit.

Cookies and Tracking Technologies: We may use cookies and similar technologies to enhance your experience on our website and gather analytics data.

How We Use Your Information

We use the information we collect to:

  • Provide, operate, and improve our lighting design services

  • Respond to your inquiries and communicate with you about projects

  • Send you updates, newsletters, and marketing communications (with your consent)

  • Analyze website usage and improve our online presence

  • Comply with legal obligations and protect our rights

How We Share Your Information

We do not sell your personal information. We may share your information with:

Service Providers: Third-party vendors who assist us with business operations, such as website hosting, email services, and project management tools.

Legal Requirements: When required by law, legal process, or to protect our rights and safety.

Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

Data Security

We implement reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Your Rights and Choices

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal information

  • Opt-out of marketing communications

  • Disable cookies through your browser settings

  • Request information about how we process your data

To exercise these rights, please contact us using the information below.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the effective date.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Illuxia Design
Email: admin@illuxia.com
Phone: (+61)412 858 280